There Was a Problem Creating Your Connection. Please Go Back and Try Again.
Hi AnilY(two),
For united states of america to know more than virtually the result I would like to ask;
- How do you access your account? Is information technology through a web browser, web email or mobile phone?
- Does the issue happen when y'all are using a unlike browser or computer?
- Have you received any mistake or default messages when you ship or receive any electronic mail?
- Kindly verify what do yous mean "Outlook" Is it Microsoft Office Outlook or Outlook.com?
Nosotros recommend that yous may delight optimize and upgrade your browser to make sure that it isn't contributing to this upshot. This volition also serve as an initial troubleshooting stride to clean up unnecessary clutter in your difficult deejay and amend browser performance.
To do so, delight visit the links below:
http://windows.microsoft.com/en-us/windows/outlook/supported-browsers .
http://www.wikihow.com/Clear-Your-Browser's-Enshroud
Y'all may as well try the steps below:
1. Go to https://account.live.com.
2. Under Other options click on Connect with HTTPS.
3. Choose Use HTTPS automatically.
four. Click on Salve.
If the outcome even so persists please permit us know.
Thank you!
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The problem is persisting later trying all of the above. It is only affecting one of my accounts. I have other Outlook/hotmail accounts that are working. Here are answers to your questions:
- Access your account through a web browser, web electronic mail (not certain what the difference is betwixt spider web browser or web email) I'chiliad using "alive.com" on the computer.
- Does the issue happen when you are using a different browser or reckoner? It happens using a unlike browser. I haven't tried a dissimilar computer
- Take you received any error or default messages when you lot send or receive any e-mail? Yes "Outlook wasn't able to complete this request. Microsoft may contact you almost whatsoever issues y'all report." when I tried to send an email. Yet the e-mail was sent and information technology was received past a unlike hotmail account.
I sent an electronic mail from a different hotmail account to the problem account and information technology is listed every bit sent but it was not received. - Kindly verify what do you lot mean "Outlook" Is information technology Microsoft Office Outlook or Outlook.com? It is Outlook.com
We recommend that y'all may please optimize and upgrade your browser to make sure that it isn't
I tried this and the other things only it didn;t help. I also shut down my computer and restarted simply no change,
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Like many others I am getting the aforementioned message.
"
I keep getting Deplorable, something went wrong. Please try once more, or refresh the folio. If y'all continue seeing this message, go to Service status to check if there'southward a trouble with Hotmail.
I keep getting a xanthous box at the pinnacle of my e-mail page....
Pitiful, something went incorrect. Please try again, or refresh the page. If yous keep seeing this message, go toService status to check if there's a problem with Hotmail. Can someone please answer this question/problem?"
I admission my mail through my internet browser. I never had this issue before Outlook took over---
I feel similar I have to refresh my email every few seconds-- my cache is cleared many times a day-- it is abrasive to be told that something is Always wrong with Outlook/Hotmail.
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Hi doodle121458,
Welcome to Microsoft Community!
I tin can see that being unable to admission your mailbox is not a very pleasant feel for you and understand your level of discomfort. Information technology would exist more than helpful if you lot can provide u.s. more details well-nigh your upshot. Delight refer to the guide questions beneath so nosotros tin place the possible cause of your concern and provide you the troubleshooting steps to resolve it: Please post back your answers so we tin can farther help you lot with your business concern. Cheers,
Alix Xedjhidee
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I never said I was unable to access my mailbox. I am not sure where you read that.
What I said is that I am constantly getting the bulletin that "at that place is something wrong, please refresh. I become this anytime I try to expect at a message, clear a mailbox, etc. I am spending majoring of my time refreshing Hotmail/Outlook.
I never had this issue before Outlook took over.
I tin't respond almost another browser considering I merely use Google Chrome.
I can't answer well-nigh using another figurer because I only have the one laptop.
I tin't answer about using other Microsoft accounts because this i is the only one I accept.
All I know is that I, and many others, keep getting the same message almost 'something is wrong'.
I articulate my enshroud, I brand certain there are no issues on you main site, etc.
Please fix this-- I am not the merely one.
Sharon
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Hello,
The reason why we are asking such questions is for usa to determine where the trouble is coming from. Now, we would similar you to effort other browsers so nosotros tin can brand certain that it is not causing the issue, please refer on the link beneath for the listing of browsers that is supported by Outlook:
Which browsers are supported by SkyDrive, People and Outlook.com?
Feel free to ask if you have more than questions.
Thank you
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I understand why yous are asking the questions-- I was answering them. I was non disputing the reason you were asking.
All I questioned was where yous got the thought I couldn't access my post-- I never had said that. I said I was being told something was wrong-- that doesn't imply that I couldn't access mail.
As for other browsers I take no other browsers on my computer. IE 8/9 crashes many of the applications I use on the reckoner. Firefox is extremely laggy. I take only used Google Chrome for years.
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Hello,
I apologize for the defoliation. Let's motility on to resolving this issue. We would like to isolate the issue by using another computer or browser if this is possible on your cease.
I would like y'all to change your password to re-establish the connection of your account from the server. Y'all can follow the steps provided in the article below:
Outlook.com: Forgotten password or other sign-in problems
Later on resetting your password, please sign in to your business relationship and observe if yous will however meet the same error message. If event persists, get back to us with the affected email address so that we can bank check it on our finish. Please refer to the private message I created for you lot and postal service the affected electronic mail address in that location. I initiate private message to proceed your electronic mail address from public view.
Note:
You need to click the notification that states "Y'all take a private reply to this message. Click here to read it on our secure individual message section," or by clicking the "Private Letters" tab.
Nosotros will be waiting for your answer.
Thanks.
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well said sharon
i take same trouble constantly and information technology is doing my head in and wasting my time
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Hello colinmannix,
Thank you for posting your query in Microsoft Customs Forums.
From the description, you were also getting an fault "Sorry, something went incorrect. Please try again, or refresh the page..." while navigating in your mailbox. If this is right, permit me assist you with your issue.
I can but imagine the inconvenience this result might have caused you. Electronic mail is a critical part of our everyday lives and plays a crucial role in how we go things washed. Please follow the troubleshooting steps beneath so nosotros tin further isolate the issue.
* Check service status to ensure that there are no server issues hosting your account, to do this please sign in here https://status.live.com/ . * Access your account on other Outlook.com supported browser and check if you will come across the same issue. Follow this link to view which browsers are supported past SkyDrive, People and Outlook.com? * Delete cookies/temporary Internet files, optimize browser or reset your IE settings past following the steps on this link . This volition clean upwardly unnecessary clutter and improve your browser's performance. For instructions on how to optimize other browser,please click here. If issue persists, you tin can write back to u.s.a. and nosotros will be happy to assist you further. Thanks, Cherry
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Source: https://answers.microsoft.com/en-us/outlook_com/forum/all/sorry-something-went-wrong-please-try-again-or/4103a793-9375-461f-8b27-929ec8a33e70
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